Customer satisfaction increased by 22% when using Consultant Select.
Re-admission for treatment for the same condition reduced by 9.4% when using Consultant Select.
VitalityHealth offer a ‘guided option’ called Consultant Select on their individual and business plans. This treatment pathway uses an intelligent consultant ranking tool that means you will see a consultant who has a track record of excellent treatment outcomes and positive feedback from patients.
VitalityHealth believe that good treatment outcomes lead to lower long-term claims costs, which means they can charge a lower premium without compromising on quality.
The VitalityHealth member care team will support you in finding an appropriate consultant, and you will be guaranteed to be offered an appointment within 10 days, often sooner.
The ‘Consultant Panel’ is formed by Alliance Health Group, an independent doctor owned organisation. They are the biggest national group of UK consultants in private practice and are all reviewed and audited by their peers. They also undergo customer satisfaction assessments to ensure you receive the highest standard of care. All Alliance Health Group consultants are acknowledged experts in their fields, working across 65 specialisms and 34 sub-specialisms of medicine.
The Consultant Select network provides coverage across all regions, specialities, and hospitals and VitalityHealth guarantee you will not need to travel more than 40 minutes for a consultation, except in special circumstances.
The ‘Consultant Panel’ fully manage the claim, including prompt authorisation of further treatment if needed, without you having to obtain further authorisation from VitaltyHealth.
The VitalityHealth ‘Patient Charter’ ensures you have the right to change to another preferred consultant if you are not happy.
As with all insurer guided options, the cost savings achieved through efficiencies in the process, and negotiated rates with consultants on the panel result in lower health insurance premiums for the member.